Overview
There are two ways to access the CHEQ platform:
- Using SSO - CHEQ supports self-service single sign-on (SSO) integration. SSO gives customers access to the CHEQ platform using an identity provider (IdP). We support SAML and OpenID as the authentication protocols for using IdP. See Accessing the Platform Using SSO for more information.
- Using email address - After you receive the CHEQ activation link to your email address, you can create a new user to log in with to the CHEQ platform. Clicking on the link redirects you to creating a new user.
Once logged in, you can do other actions, such as retrieving a forgotten password.
Create a CHEQ Platform User
To create a user, you need to provide your email address and your name, a name that will be displayed in the platform upon login and a password to log in with.
Email Address
- Have a valid email address.
Name
- The name is automatically set as the email address and can be used to log in.
- The name contains at least 4 letters and up to 20 letters.
User Name
- The user name contains at least 4 letters, with no special characters.
Password
- Contain at least 1 special character.
- Be at least 8 characters long.
- Contain one or more numbers.
- When creating a new password: the old and the new passwords must be different.
Logging In
You can access the platform by either using a sign-in configuration or by using your SSO. To log in to the CHEQ platform, follow the instructions below.
- Navigate to the CHEQ platform.
- Once redirected to the platform login page, log in to your platform user person_outline account.
- After a successful login, you will be redirected to the homepage (in case your license is of multiple solutions) or to the dashboard dashboard.
Forgotten a Password
- Click Forgot your password on the platform login page.
- If you attempted to sign in but forgot your password, the username or email address is entered for you. Otherwise, you must type your username or email address.
- Click Continue. A message from no-reply@cheq.ai is sent to the email address associated with your CHEQ platform account.
- When you receive the message, click the confirm the password change here link to change the password.
- Enter a new password, and re-enter the new password.
- Click Reset Password.
If the email link expires before you change your password, you are prompted to have the email resent. When you receive the new link, continue to reset your password.